Welcome to the official website of Mayden Microfinance Bank (MFB). By visiting or using our site, you acknowledge and agree to the terms outlined below. These terms are designed to protect you, guide your use of our services, and reflect our commitment to transparency, trust, and financial inclusion.

1. Agreement to Terms

By accessing our website, you agree to be bound by these Terms and Conditions as well as our Privacy Policy. If you do not agree, you should refrain from using this site or our online services.

2. Purpose of the Website

This website serves as an information and service platform for Mayden MFB's clients, partners, and prospective customers.

• Content is provided for awareness and convenience.
• Product details, rates, and features published here may change as guided by market realities or regulatory directives.
• Final terms for any product or service will be communicated during the application or onboarding process.

3. Ownership & Intellectual Property

• All content, brand elements, designs, and images displayed on this website are the property of Mayden Microfinance Bank unless otherwise stated.
• They may not be copied, altered, reproduced, or distributed without our prior written approval.

4. Our Products and Services

• Access to our financial products (savings, loans, investments, e-channels, etc.) is subject to eligibility, regulatory compliance, and approval processes.
• The Bank reserves the right to review, modify, or withdraw any product or service at its sole discretion.
• Using our digital platforms (mobile app, USSD, cards, etc.) also subjects you to the channel-specific terms provided during registration.

5. Customer Responsibilities

As a user of our website and digital platforms, you agree to:

• Provide accurate and up-to-date information when engaging with us.
• Use our website and services only for lawful and intended purposes.
• Safeguard your login details and immediately notify us if you suspect unauthorized access.
• Refrain from actions that may compromise the security, availability, or integrity of our systems.

6. Privacy & Data Protection

At Mayden MFB, we take your privacy seriously.

• Personal information shared with us will be collected, processed, and protected in line with the Nigeria Data Protection Regulation (NDPR) and other applicable laws.
• Data may be used for service delivery, regulatory reporting, fraud prevention, and customer support.
• We do not sell or disclose your information to third parties without your consent, except where required by law or regulation.

7. Disclaimers

• While we make every effort to keep information accurate and updated, we cannot guarantee that all content on this site will always be error-free or up to date.
• The use of this website and reliance on its content is at your own risk.
• Mayden MFB is not liable for any direct, indirect, or consequential losses that may arise from use, misuse, or inability to access our website or digital platforms.

8. External Links

Our website may contain links to external websites or third-party platforms. These are provided for your convenience only. Mayden MFB does not endorse or take responsibility for the content, accuracy, or security of external websites.

9. Governing Law

These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria, and any disputes shall fall under the jurisdiction of Nigerian courts.

10. Updates to Terms

We may update these Terms and Conditions from time to time to reflect changes in law, regulation, or our internal processes. Updates will be published on this page, and your continued use of the website constitutes acceptance of the revised terms.

11. Contact Us