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What is Mayden Microfinance Bank?

Mayden Microfinance Bank (Mayden) is a female-focused and digitally-enabled financial institution in Lagos, Nigeria. It was established to provide inclusive banking products and services that empower all individuals and businesses, especially women.

Who can open an account with Mayden?

Anyone can open an account with Mayden, however, we have products uniquely designed to support females, female entrepreneurs, and inclusive communities.

How do I open an account?

You can open an account online via our website, mobile app or visit our office. Simply fill in your details, provide a valid ID, and complete a quick KYC (Know Your Customer) process.

What documents do I need to open an account?

You'll need a valid government-issued ID (NIN, Voter's Card, International Passport, or Driver's License), BVN, Proof of Address, and a recent Passport Photograph.

Can I open an account for my child or dependent?

Yes, we offer Mayden Minor account, a savings account for children under the age of 18 and Mayden Mademoiselle, a savings account for young girls, and other tailored accounts for dependents.

What types of target savings products do you offer?

We have unique, purpose driven savings products such as:

  • Mayden Pearl -- Savings towards celebrating mothers
  • Save to Slay -- Savings for self-care and wellness
  • Mayden Maid -- Support savings for nannies, house helps & apprentices
  • Mayden Nest -- Savings for education (self, children, or employees)
  • Mayden Bloom -- For widows & seniors to bloom again
  • Mayden Merchant -- Target savings for business expansion
Do you offer loans?

Yes, we provide tailored Micro loans, Personal loans, Gender loans and SME financing options.

Can men also use your products?

Yes, while our mission is to empower women, our products and services are open to all.

Do you have a mobile app?

Yes, our mobile app lets you open accounts, transfer money, pay bills, and manage your savings goals anytime, anywhere.

Can I make transfers to other banks?

Absolutely! You can transfer funds seamlessly to any Nigerian bank.

Is my money safe with Mayden?

Yes, your funds are insured by the Nigeria Deposit Insurance Corporation (NDIC), and we are regulated by the Central Bank of Nigeria (CBN). We strictly adhere to all laws and regulations that guide secure banking business.

What is Mayden Gender Loan?

Mayden gender loan is a special product that connects our customers to government initiatives, gender-based funding, DFIs and business associations that drive inclusion and growth.

How do I benefit from Mayden Gender Loan?

By saving with Mayden and meeting eligibility criteria, you gain access to grants, business funding, and empowerment opportunities through our partner organizations. This is based on the availability of funds.

What is the minimum opening balance?

Depending on the product, some accounts require as little as ₦1,000 to open.

How do I contact customer care?

You can reach us via phone, email (info@maydenmfbank.com), or live chat on our website and mobile app.

More about our savings products

Our purpose-driven savings products are designed to help you achieve specific financial goals:

  • Mayden Pearl -- Savings towards celebrating mothers
  • Save to Slay -- Savings for self-care and wellness
  • Mayden Maid -- Support savings for nannies, house helps & apprentices
  • Mayden Nest -- Savings for education (self, children, or employees)
  • Mayden Bloom -- For widows & seniors to bloom again
  • Mayden Merchant -- Target savings for business expansion

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